VIP service Direct selling Service appointment

VIP service

We provide superb customized, professional services for insurance asset management and pension investment, ranging from free telephone service to online client support, account inquiry, NAV updates and service customization.

  • phone service：400-99-95522

    Through our 24/7 phone support, you may access information on your account, transactions, services or provide your feedback.

    Live answering service:9：00am-11:30am,1:00pm-6:00pm during weekdays, when our professional staff will be available to answer your questions and provide needed support.

  • WeChat service：

    For more information, scan the QR code to follow the WeChat account of Taikang Asset.

  • General services：

    We stay focused on investor needs and experience, with professional staff to work with you to design the service plan, confirm details and take care of your other needs to ensure our smooth coordination and integration. We also provide investors with customized services ranging from regular investment reports and data to purchase and redemption, reconciliation statements and information subscription.

  • Bank account information

    Account name: Taikang Asset Management Co., Ltd.

    Bank: Beijing Branch, Bank of Communications

    Account No.: 110060149018170169217

    Important: Please remit money via the bank account you used for account opening and indicate the name of the product you are going to subscribe to.

  • Contact information

    Contact information for direct selling:

    Tel: +86 10-57697535 / +86 10-57697087

    Fax: +86 10-57697008

    Add: Direct Selling Center, 15/F, Excel Center, 6 Wudinghou Street, Xicheng District, Beijing, PRC, 100033


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